FlyerTalk Forums - View Single Post - Novotel will in future refuse to print the bill upon check-out
Old Mar 4, 2018 | 3:49 am
  #45  
hotel_user
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Join Date: Mar 2017
Location: Spain
Programs: ALL Diamond , HH Gold
Posts: 1,460
Novotel Stansted Airport

Checked in on line, no Platinum recognition, and so far has taken ten e mails to get a almost correct bill.
No one available at reception at silly O Clock when I had to leave. So much for a full service hotel.

t has been a week so far Not holding out any hope this will be resolved.

I will do a full review when I get my bill...... dont hold breath.
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