Originally Posted by
username
The feeling I get is that Kriby looked at some of the few customer-friendly and employee-friendly stuff that got implemented the last few years and said "This is not how you run an airline. We have to cut cut cut (and also eventually get rid of Oscar so I can take over)." I guess as long as the short-term numbers work, he is here to stay and make us miserable again.
There is an adage embraced in some of the world's C suites that unless employees are complaining, you've left too much on the table. Happy employees = wasted resources, in this misguided worldview.