FlyerTalk Forums - View Single Post - Question: Checked in but no boarding pass AC?
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Old Mar 3, 2018 | 6:21 am
  #10  
RatherBeInYOW
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Originally Posted by Ace Cdn
If you are using your Canadian Passport it may be inhibiting getting a boarding pass until an agent checks you have the proper documentation to travel to Australia.
I only ever check in online and get mobile boarding passes, and even when travelling to countries that require visas I've never had doc check prevent me from checking in. I just go to the gate preemptively and get my doc check done before I board.

This is almost certainly either SSSS or an AC IT glitch. Both of those things can prevent the online checkin from completing.
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