Originally Posted by
wxguy
It's likely that the enabling switch was on, but the
#1VHF radio at the left jumpseater's position was not faded up. Both must happen to allow passengers to hear ATC. The fact that it happened twice on the same aircraft months apart is just a coincidence.
Originally Posted by
BThumme
Actually...they said they would turn it on for me but it didn't get turned on at all. And I didn't want to be "that guy" so didn't followup.
Maybe this is what happened on your flight.