Originally Posted by damieniz1

another data point. At check-in (~3 hours before departure) I was offered an upgrade for $53 (1 U was available on AS website). 75k sitting at #3 on the upgrade list. I ended up purchasing the upgrade as an exercise to see how AS would field this scenario. Called the 75k line, agent insisted that the process was by design - ie AS does this intentionally to sell U spots & raise $$$. My first time in ~5 years as a 75k being offered a paid upgrade. Can't imagine this was by design and would bet the house it was a symptom of their flawed upgrade processor. Thoughts?