Originally Posted by
jswong
For the last decade I have been a UA 1K flyer. I would say that 98% of my flights were on Y fares but 98% of the time I flew in J
This explains why J class on US carriers has been substandard for so long. Low premium yields results in low revenues to lift J standards (and reflects reliance on US corporate contracts for international J business). Having said that, the big 3 US carriers have significantly improved their J class hard product on some aircraft, but NZ J still remains better than UA.