Originally Posted by
sch7458
Do I see it correctly that their guideline is violating EC261/2004 regarding re-routing?
I think we would need to go to the specifics of a particular case to be sure, but there is a requirement in EC261 that if there is a rerouting to another airport in a particular area by an airline, replacing a service booked by the passenger then generally the airline has to pay the out of pocket expenses to get the passenger to the original airport, or if jointly agreed to another place (e.g. a city centre). However across the board BA tends to give this advice "if you choose another place, any out of pocket expenses are for your account" - this isn't always correct. In other circumstances it could be (e.g. BA offers to fly someone to EDI, the original location, tomorrow but the passenger wishes to go to GLA tonight). And if QR or another non European airline is operating a service it may not be under EC261 cover anyway.