Originally Posted by
Mict
Wait am I reading correctly that passengers booked in for example full fare J are rebooked into "lowest class in the same cabin." ? That's doesn't sound fair? Am I missing something?
It's a fairly standard condition in the industry. Generally it works to the customer's advantage since usually it's not done with such long notice and therefore the passenger ends up in a higher class than where they started. Here, it would seem improbable that someone in J ends up in lowest QR since that pretty much implies a full flight from way out - and even if that happened there is always the option to cash in the refund and buy the cheaper (or more expensive) fare basis directly. Hypothetically the sort of problem it could cause is lower number of Avios (though for WT/economy travel it can also affect TPs too) compared to the original booking, but in reality it's more usually the opposite impact.