I think there are many of us that enjoy being 1K members, else we would not aim to achieve the requisite PQMs/PQS and PQDs. This does not mean there are not things that frustrate me or that it is nirvana, but at this time I am happy with the benefits 1K brings to ensure I meet the minimum requirements to get 1K each year. If that changes then I suspect that I will move my business elsewhere. United does not currently get all my business as there are things that I do not like but there are more things about 1K that do appeal to me. I like the benefits of the GPUs, the support during IRROPS, the 1K desk for quick response to my calls and let's not forget the miles multiple 1K members - 11x vs less for other MP members. (I do not know what GS gets but then I will never qualify as GS so it is a moot point to me.) I like the GPUs enough that I require all my clients agree to fly me in a fare class that will support the ability to use GPUs. Happy 1K member.