FlyerTalk Forums - View Single Post - Cancelled Flight and rebooked without my approval
Old Feb 28, 2018 | 1:32 pm
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Flexible preferences
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Originally Posted by shefgab
I have a BOM-LHR booked for next month, and the daytime flight was cancelled and was rebooked onto the night flight. This didn't suit, and I had it changed to the daytime flight a few weeks later. I tried to change route, but was told that it was limited to another city max 300 miles away (of which there weren't any). It was pretty flexible, and i'm happy although neither BA nor my travel agent (Propeller) told me of the change.

A few years ago my SFO-JFK-LHR was rebooked to SFO-JFK/EWR-LHR by the BA computer.....no thanks! Quickly sorted over the phone.
I don't know if things are different now, but when I used to be a travel agent (over 10 years ago) schedule changes were queued through the system, and each agent would work through them one by one when they had a quieter moment. Sometimes it might be quick - the same day even, but other times a week or two or maybe more. So maybe your travel agent would have got around to it in due course.
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