Originally Posted by
dickinson
I booked the ticket on the AA website, there was no other party involved. I tried twice, once on the reservations line and once with Business Extra customer service, and both times was told the change fee is waived only when upfaring to first class, not to another class of economy. This fee had not been charged to me in the past, so it may be a recent change. I don't complain on this board a lot, but I really feel this charge is excessive and unreasonable.
HUACA
That's not right. You should be able to do this with the Business Extra desk for no change fee.