My trivial gripe. What's yours?
I remember that there was an enjoyable thread last year where we shared our least substantive/important complaint about United. I thought that I would start a new thread for 2018 with my pet peeve. And I know that some will want to flame me for it, but I am from Brooklyn, so I can take it!
Every time my CPUs clear, I am placed in Row 1, and often the window seat. My least favorite seat on domestic flights is Row 1, window seat. I wish that there was some way that the system could recognize my seat preference. When I get a notification about an upgrade (and this is pretty hit or miss), I go in and change the seat manually, and there is almost always something better and more to my liking available.
Others, feel free to share your least substantive/important complaints too...