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Old Feb 26, 2018 | 3:48 am
  #2  
kb9522
 
Join Date: Apr 2017
Programs: AA, DL, Avis, Enterprise, National, IHG, HH, SPG/MR
Posts: 1,852
Originally Posted by pdbarham
Not sure which forum best to post, so please move to the correct forum if needed.

Staying at a beachside property for 4 nights and no issues on the first three. Not a typical property in the sense that rooms have very few amenities (no phones , security bars on doors...). At roughly midnight a hotel employee (heard the walkie talkie) unlocks the door while I’m sleeping and before he/she can enter, I tell them to leave. No knock on the door, no “housekeeping” announcement, nothing. Again, this would not be an issue in a typical property with a security latch.

Checking out in the morning and reaching out to FT to see how I should handle this. Is this a free nights worth of points for the mixup? How big of an issue is this?

Choosing to not name the property for now because I don’t think it’s adds any context.

Thanks!
I love how the first thing that comes to anyone's mind is "what kind of compensation can I get out of this".

Speak to management about it, and hope they correct the issue in the future. If they offer you compensation, great... if they don't, oh well. And it goes without saying, don't stay there again.
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