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Old Feb 25, 2018 | 11:08 pm
  #1  
pdbarham
 
Join Date: Jan 2012
Location: ORD
Programs: AA PLT, UA Gold, SPG PLT, Avis First, Global Entry
Posts: 18
Hotel employee enters room at midnight

Not sure which forum best to post, so please move to the correct forum if needed.

Staying at a beachside property for 4 nights and no issues on the first three. Not a typical property in the sense that rooms have very few amenities (no phones , security bars on doors...). At roughly midnight a hotel employee (heard the walkie talkie) unlocks the door while I’m sleeping and before he/she can enter, I tell them to leave. No knock on the door, no “housekeeping” announcement, nothing. Again, this would not be an issue in a typical property with a security latch.

Checking out in the morning and reaching out to FT to see how I should handle this. Is this a free nights worth of points for the mixup? How big of an issue is this?

Choosing to not name the property for now because I don’t think it’s adds any context.

Thanks!
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