60 day free changes
I went to change a reservation today (I wanted to change the return leg, 60+ days out) and was told that because the 1st leg is less than 60 days, the change fee applies. When did this change? I have a tweet from Alaska from a few years back over exactly the same thing, and at the time they said "60 days from the leg you want to change"
Was kind of a long conversation with the agent, as at first she didn't want to allow an open jaw on a companion cert, and then tried to claim it wasn't a valid open jaw (it was). She waived one of the two change fees, but I always thought that the 60+ was from the day of the flight you wanted to change.