FlyerTalk Forums - View Single Post - Marco Polo anniversary upgrades on CX/KA
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Old Feb 23, 2018 | 8:06 am
  #242  
cxfan1960
 
Join Date: Nov 2006
Programs: MPC,CA,MU,AF
Posts: 8,171
Originally Posted by fakecd
have done so.

they upgraded me once when i was travelling with kids intra asia. i said i want to sit with family, and their attitude was "look u should be happy we upgraded you so shut up and no we not gonna upgrade ur family"

i told them "i dont value your gracious upgrade the same manner other HK publics might so why dont you give it to someone who wants and give me back my old seat with family"... they looked shocked and agrrogantly confused unable to work out why a pleb wont take an upgrades seat!

at least in JAL and ANA they would APOLOGIZE they had to upgrade you... in those cases i say "please dont apologize, i am grateful for your kindness for this change"

point being either party shouldnt expect upgrade occurence or acceptance to be granted
I always got an apology from CX when I was op-upped.
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