FlyerTalk Forums - View Single Post - Morgan Stanley American Express Platinum Card (2012 - 2021)
Old Feb 22, 2018, 1:56 pm
  #146  
runningformqm
 
Join Date: Oct 2017
Programs: DL Plat
Posts: 352
Originally Posted by gwade
Just happened to me. I used to use MS, but moved everything over somewhere else to consolidate in 2016. I finally got an email this month saying that they will be closing my account in 60 days. I was kind of surprised that they didn't even offer to change to a regular Platinum card (and therefore keep a customer). I was actually going to close at renewal this year though so no loss, and I opened up a PRG to keep my rewards account active, and just got the 25,000 bonus so really not a big deal. Just curious why they would not push to keep me in a more expensive product.

Long story short...they do check, just may take a while.
happened to me over a year after I moved my money out of MS..they also wouldn't change to the regular platinum but ended up applying for a regular plat with 75k bonus mr so I came out ahead
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