FlyerTalk Forums - View Single Post - Business Extra ("ExtrAA") Program (master thread)
Old Feb 21, 2018, 10:45 pm
  #439  
dkc192
 
Join Date: May 2007
Programs: UA 1K, Hyatt Globalist
Posts: 5,263
Originally Posted by MrJBoy
I just called and applied BXP1 cert to my reservation.
The agent told me it took a while to see the upgrade request online.
Is that normal?
She said she removed an existing complementary upgrade request first then put the BXP1 upgrade request.
My reservation still says "complementary upgrade requested"
I'm pretty sure AA.com is incapable of displaying BXP1 requests. Even with the upgrade waitlisted/requested, the website may continue to show either a complimentary upgrade requested or simply "not available" (or something to that effect).
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