FlyerTalk Forums - View Single Post - Bad experience with Air Canada and concierge: seat not kept during connection
Old Feb 20, 2018, 3:06 pm
  #8  
ff123
 
Join Date: Feb 2018
Posts: 6
Originally Posted by Plumber
You were scheduled to arrive in DEL at 21:40 on the next day (+1 day).

Through Europe you could have arrived at 01:30 (+2 days) (FRA flight) ...meaning less than 4 hours later than your original arrival time. You would not have missed a whole day, but simply would have arrived 4 hours later.
Yes that would have been nice but I was not offered that one. I was offered the direct AC the next day or the AC LHR/Jet Airways DEL arriving at 10h50 the next day vs the planned arrival. Which is not bad at all for last minute like this, it is just that it was too late for the meetings so I had to cancel. No sense spending money on a trip if you cannot do what you have to do.

AC has to offer better service through its concierge service for tight connections like this due to AC delays for its elite members, especially when you are actually making the connection.
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