Originally Posted by
GoSh4rks
The way I look at it is that the lounge is just bonus. Nobody else at SFO (or anywhere in NA really) has that type of lounge, so calling UA "pathetic" in comparison to other airlines is just hyperbole.
That's separate from not being able to roll it out though.
Actually, Amex has a lounge that IMO has much better food and wine than the solitary "Polaris" lounge in ORD. And it's really no more crowded.