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Thread: Waiving change fee for an upgrade?
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Old Feb 19, 2018 | 9:02 pm
  #10  
scottienz69
10 Countries Visited20 Countries Visited30 Countries Visited5 Years on Site
 
Join Date: Jun 2017
Location: Wellington, NZ
Programs: Air NZ Elite*G; Skywards Gold; Hertz President's Circle
Posts: 54
I couldn't agree more - EK call centre staff, both here in NZ and overseas, have always been extremely helpful whenever I've called through to them with a query or issue. Status probably helps a wee bit I'm sure, but they're every bit as good as Air NZ and much better than QF in my experience.
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