FlyerTalk Forums - View Single Post - Trying to close a Skymiles account, Delta response
Old Feb 18, 2018 | 8:02 pm
  #15  
Often1
Suspended
 
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,253
Send DL a copy of your mother's death certificate and a copy of your letters of administration (or whatever your executor's appointment is called in the state where her estate was probated. Simply reference that she is deceased, that you are the executor and that you wish the account closed.

How is DL to know who you are and that you are her executor if you are logging into her account and sending web traffic?
Often1 is offline