FlyerTalk Forums - View Single Post - Unable to price SkyMiles partner award ticket VN & GA
Old Feb 18, 2018 | 3:02 am
  #3  
darnold
 
Join Date: Jul 2015
Posts: 88
Originally Posted by CPMaverick
What is likely is that there is no published revenue fare using these two partners between the two cities. Essentially, the DL system is broken for circumstances like these (arguable if this is intentional or not).
Actually, both GA and VN have published revenue fares with these flights - specifically testing with DPS, since it is easier to search:

VN: NOXVN
GA: TOXSVNVN

Garuda's website indeed returns pricing for revenue tickets with these flights.

Originally Posted by CPMaverick
What you need to do is call and ask an agent to price this itinerary, if it comes up with double the normal price, ask them to price it segment by segment manually. If they resist, ask for a supervisor or HUCA.

You may never get it to work, I have failed more than I have succeeded. But that should be the best way to try. Because DL does not publish any award pricing, you really can't argue with any documentation against whatever the system prices, but you can give it a shot.

Another reason that Skymiles is one of the worst FF programs out there. Good luck.
Well that sucks.
darnold is offline