Originally Posted by
Brianek
I managed to get this ticketed but now BA are raising new issues with the ticket when I tried to change some dates. They are saying that the routing is invalid and it should not have been ticketed because I have too many stopovers in the continent of origin. It seems that because of the surface segment from DOH to LHR, which I only have in there because of the rule about 'long segment' flights to/from the UK, they are now saying I have too many stopovers in Europe/Middle East. (London, Doha, London, Muscat). Apparently you're only allowed three or something. I guess I could get around this and the 'long segment' thing by changing into and out of another airport in Europe - say Warsaw (that would work for us too) and ending in DOH instead ? Something like the following, in other words :
CAI-LHR-IAD-DFW-SYD-WLG-AKL-KUL-CMB-MLE-HKG-SGN-DOH-WAW/LHR-MCT-DOH
Are they correct about the point regarding stopovers ? They ticketed it anyway, but told me I wouldn't be able to make any further changes to the ticket now without fixiing the problem.
BA is correct. The rule is:
8. STOPOVERS
Permitted.
NOTE:
1. Minimum 2 stopovers required
2. Maximum 2 stopovers permitted in the continent of origin
Also tried to upgrade a couple of segments to First (I have done this on a DONE5 previously) and was told that it's not possible to do that with this ticket type. Having done it in the past, I don't believe that's correct, but the agent was adamant ! I am wondering if it's actually due to the routing being invalid and the way they have ticketed it so as to prevent further changes being made.
Again, BA is correct. The rule is:
16(c) Upgrading
1...
2...
3...
4. Upgrading by sector to Business/First Class is not permitted.
What you might have done in the past is upgrade some segments using FF points/miles. This is allowed. For example:
- on a QF-issued ticket I have upgraded QF segments using QF FF points
- on an AA-issued ticket I have upgraded AA segments using AA FF upgrade certificates
What is not allowed is upgrading segments by paying money
Any thoughts appreciated !
- congratulations on getting your changes made
- if you are planning more RTW journeys, I suggest you familiarise yourself with the fare rules (they are available on oneworld.com); and also take a copy of the rules as they are on the day you purchase your ticket
Happy Travels
Brianek