Originally Posted by
YacozA
I'd make a fuss.
If BA continue to treat First customers like this, and receive no negative feedback; they will assume it's job well done, and continue with the race to the bottom in all classes of service.
I would tend to agree. One thing wrong can happen - this sounds like a catalogue of incidents that in totality mean the OP didn't remotely get near what he paid for and should have expected.
A note to Customer Services, probably with a follow-up call to either You First or the UK CS office, would be in order here.
The OP's tone in his post is measured and factual - repeating that in the note should hopefully yield a sensible response back from BA. With what appears to be a return to more generous compensation offers, it'll be interesting to see what's offered in this case.
OP, if you choose to take this line, would you come back and let us know the result?