FlyerTalk Forums - View Single Post - Passengers leave flight due to slight mechanical.
Old Jun 22, 2004 | 2:01 pm
  #4  
fsdks
 
Join Date: Jun 2004
Location: Bethel, AK
Programs: AS
Posts: 2
I suppose the flyers who left the plane were given no-cost ticket changes for a later flight. AS has always been good, IMHO, in resolving skittish passenger issues. IIRC, in 1997 my turn around flight from FBX to SEA was delayed coming to FBX b/c of mechanical and then delayed again for mechanical on the way back. Several passengers refused to board and got no-cost ticket changes to a later flight.

Is this how AS is still doing business?
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