Originally Posted by
PurdueFlyer
Funny part though is its already affecting my booking pattern. Last week, HNL-LAX flight... and I needed a room in LAX that night. I waited until we were halfway across the ocean, signed into the in-flight WiFi, and booked the room. I figured if the airplane had some problem in-flight, at least we'd have to go forward and not back to HI by that point

It is absolutely nuts that an industry that relies heavily on air travel for its guests to arrive doesn't have some mechanism to waive cancellation fees when its out of the guests control.