Originally Posted by
s274
Thank you for your reply. I did use the AA specific record locator, but the AA site gave me no options to change/reserve/pay for other seats on either AA operated flights back from MCP-JFK and JFK-LAX.
In this case your only option is to keep pressing Connexions rep at provider desk to pick the seats for you. Have you escalated the case to supervisor / manager level?
It is MXP.