Maybe a silly question but when Bott and Co or MCOL cases succeed, do BA only have to pay the compensation or do BA also incur courts costs and other charges ?? It seems some sort of penalty/ deterrent is requires to make BA more proactive with their responses and to fully substantiate the reason for the cancellation or delay from the onset. BA are privy to the circumstances and if they know a passenger has a legitimate case why not simply pay what is due or we end up playing bluff wasting ever bodies time and money. It would be interesting if the statistics of how many legitimate claims BA turned down were eventually paid up and made public. Maybe a independent 3rd party is needed where airlines have to submit supportive documents for audit and the results made freely available.