I didn’t bother eating on the BA106 back the other day having been so underwhelmed by the menu.
I did however learn two things from my chat with the UD crew:
1. They agree with the view on here that the Gate Gourmet stuff is just same old replated. And they verified what I had heard from the 107 outbound crew that their trainers said that Do&Co were the caterers for the new service and that they felt lied to in this respect when the discovered that GG retained the contract for non-JFK routes.
2. Chicago will get Do&Co catering?
Working in a large organisation with a 150+ year legacy and going through transformation I have to say I sympathise with the people on the front line, this whole process is a classic example of good idea to modernise and remain competitive but with the poorest execution possible in what is becoming an increasingly public arena and hence increasingly embarrassing for BA. Just look at the title of Raffles’ article today.