Originally Posted by davidsc111

I had reached out to the resort ahead of time to explain that my wife and I were celebrating our 20th wedding anniversary...apparently it fell on deaf ears. My disappointment isn't that we didn't get a better room category, but that they didn't block us out a room far from the drive...there appeared to be about 20 rooms that would have fit the bill. In fact if I could choose ahead of time I would rather have a regular golf view room far from the valet vs Deluxe golf view right above it. Because I travel so much for work and usually to the same places I don't worry about room placement as much as I should. I ask for a quiet room and they always oblige...not this time. Yes, I did ask for them to find me a room to switch to later in our stay. After the first offer of the worse room I was never contacted by anyone. I did stop by the front desk to inquire about the possibility several times and they had it "in the system" but they found no options. If they were sold out...I guess there were no options but I did see tons of people checking in and out everyday...