This is very revealing about how bereft of understanding Jeff was. He advises another executive (and a competitor at that) not to employ a business model in Asia because it did not work in the US back in the 1990s? He is unable to see the very different business environment, nor CX's very different position ex-HKG where it was (for a while) the only home carrier. Very revealing about how little understanding Jeff had, but also his arrogance to share what are reported to be very amateurish thoughts with a competitor.
Not sure what it says about the CX chair that he bothered even listening, let alone believed anything Smisik would tell him was of any value whatsoever.
hg