We draw your attention that the below mentioned paragraphs of the rules are valid onlyon the territory of the United States.





Please, pay attention, ticket, issued in USA can be refunded with no additional charge, if:



- you apply to any US Aeroflot offices by any convenient way (personally, by phone or email) within 24 hours from the booking.

- first departure date will not be in nearest 7 days.

- For refund , please, apply to any USA Aeroflot sales office: :

- All contact information you can find on our website http://www.aeroflot.ru/cms/en/offices





In your case , the reservation was made on the territory of Germany ( Europe.)





According to the fare rules, your ticket is non-refundable in case of cancellation/no-show/refund.

You can get back only the unused taxes within the period of the ticket validity plus one extra month.


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