FlyerTalk Forums - View Single Post - Claiming EU 261/2004 delay compensation on SAS
Old Feb 12, 2018 | 8:30 am
  #24  
fransknorge
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For the purpose of the regulations, the arrival time correspond to the moment the passenger can leave the aircraft. This means "door opens" and not gate arrival or landing or whatever FR24 is recording. It might be that in your case, door opens late enough to have two hours delay. If yes then you are due compensation.
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