Originally Posted by
Jeff767
The flight attendants have no control over the system. Delta does not do any maintenance on the WiFi. It’s all handled by GoGo. They are having issues.
Agree it may not be the FAs fault, but let's be clear: Delta is the accountable party for failures. I don't care who they contract their work to. They're 100% accountable for failures. I would love if I could delegate blame to subcontractors on the stuff I work on but that's not how the world works.. 😉