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Old Feb 12, 2018, 2:09 am
  #13  
airsurfer
 
Join Date: Dec 2009
Posts: 552
Missed connection, but excellent EK service

Finally I got the EK150 on time and it arrived on time at 7:50, but it did not arrive at the gate, but at a remote location and pax had to be transported by buses which took an extra half hour, so goodbye connecting EK418.
Finally at the gate there was EK staff waiting before security check for all pax having tight / missed connections. One staff member shouted 'Bangkok' whom we joined (my destination was SYD via BKK). Within a few minutes they arranged EK406 to MEL with a connecting QF418 (same flight number as the missed flight...) to SYD, which was just one hour later in SYD than expected when we made the missed flight. We got emergency exit seats, but not together, but cabin crew swapped a single pax with one of us. Our luggage arrived in MEL, where we also cleared customs, and we checked again in for the domestic QF flight to SYD.
Finally, all went well.

But one hour overlay is not a good idea anyway.
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