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Old Feb 11, 2018 | 11:05 am
  #9  
mvitale
 
Join Date: Jan 2016
Location: Ex-MSP
Programs: UA: Plat, Marriott: Annual Ambassador, Lifetime Grandfather
Posts: 293
Originally Posted by lexdevil
My inbox has been littered with multiple copies of each folio since this began. Not sure what triggers the sending of the folio, but it seems to happen multiple times over the 12 hours or so after check out.
I tend to get one overnight of the last night of my stay, and then I get a second one after my check-out has been confirmed. I would imagine this is so that they can settle up any additional charges that I might have incurred during the morning of checking out (such as breakfast, etc.) I've once caught a charge that did not belong on my bill from the overnight email, and called down to the FD to correct it when I saw it. The erroneous charge was removed, and the second copy of the bill I received via email was correct.

-mvitale
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