Originally Posted by
fly18725
The changes being discussed will not have a meaningful impact on CASM. Maybe encouraging lower wine consumption could have a very small impact, but eliminating a Bloody Mary cart at the beginning of service, while still offering Bloody Marys, seems to be more oriented on pacifying FAs and improving service flow.
That is a good point. In my limited experience, usually the quality of service is based on load. When the flight is full in J, food comes slower, colder and FAs are not as relaxed/attentive. Polaris is a lot more work for the FAs (and less space too with the added stuff). In fact, talking to an FA, she said the 77Ws carry as many people as the 744s but 1 or 2 fewer FAs - not sure if that is true though.
Still, cutting out mid-flight hot snack on >12 hour flights is too much.