Originally Posted by
Soupey202
Our last few experiences at LHR have been dreadful but I am travelling again tomorrow so we will see.
After his last trip through LHR, when he was let down yet again my dad has decided he will never fly again because he feels like he is "an inconvenience". Heathrow special assistance is a disgrace, and when you complain it appears no one listens and no one cares.