Ironic that Polaris is migrating from being only soft product enhancements with no hard product enhancements (seats, lounges) to
only hard product enhancements as the planes and lounges come more online this year and all the soft enhancements disappear.
My personal tear shed moment is for the wine flights. For all the complaining here, I have found them surprisingly consistent and available. I have yet to be on a flight when they weren’t. I love them.