Originally Posted by
adambrau
UA put out a press release some 2 years ago about the Polaris experiment. A PR release is not a promise. By any means. Levels of service will be constantly adapted to an ever-changing business environment. Seems reasonable to me?
Press release ? They did a multi-city dog and pony show and a massive media campaign about the Polaris service they were offering. There are still misleading posters in the United Club in Denver showing the fabulous Polaris service.