Originally Posted by
jamesteroh
I know if a flight cancels Delta has to refund the ticket if you request.
Has anyone had any luck in getting a refund (or in my case it will be a mileage redeposit) if a flight is severely delayed?
Sure. It's covered in the contract of carriage. It's covered in DOT Guidance letters. From the C of C:
In the event of flight cancellation, diversion, delays of greater than 90 minutes, or delays that will cause a passenger to miss connections, Delta will (at passenger’s request) cancel the remaining ticket and refund the unused portion of the ticket and unused ancillary fees in the original form of payment in accordance with Rule 260 of these conditions of carriage.