FlyerTalk Evangelist and Ambassador: The British Airways Club
Join Date: Jun 2008
Location: Somewhere between 0 and 13,000 metres high
Programs: AF/KL Life Plat, BA GGL+GfL, ALL Diam, Hilton Diam, Marriott Gold, blablablah, etc
Posts: 33,162
The compensation amount is par for the course as are the copying and pasting of entirely irrelevant messages designed for another situation and the reference to ‘fairness’ as an easy way to try and guilt complainants into accepting any (or no) compensation offered.
and no, before someone else says it, it’s not a case where ‘all airlines are the same’. Ba customer relation is probably one of the weakest in the industry.