Originally Posted by
flyerby
Tried once to buy miles and couldn’t. Called the call center and they couldn’t buy too. After a few hours with no apparent reason I was able to buy online.
I contacted their support and they say I can't buy status miles because I already fulfilled my requirements to renew my membership
am at 31.5k miles on my second year of the match out of the 37.5k required, and the renewal counter clearly say 85% progress on the renewal.
They said I am good because I did more than 25k miles the first year of my match and my status will renew because of that.
My status expires in 20 days, I will update here with what happens but if it's not renewed even though I was willing to pay the missing status miles to renew it, I will be pissed.