FlyerTalk Forums - View Single Post - Just booked a DL itinerary with KE segments
Old Feb 7, 2018 | 9:39 am
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MSPeconomist
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Originally Posted by GagaPilot
Just booked an itinerary on DL.com tonight for travel in October, with two segments operated by KE (but still a DL flight number). It's my first time ever flying KE and was hoping to get some advice from others who have had recent experience. It's for a vacation trip to BKK (have been several times, but not since DL dropped the route).

My questions:

1. Will I be able to choose seats in advance? When I try to select on DL.com the seats for KE won't stick. Should I contact DL to obtain a KE reservation code? Or is there a better option?

2. On my receipt, the DL segments show the usual "OPEN" however the KE segments show "ARPT." Is this anything to be concerned about? Basically I just want the comfy feeling of knowing my reservation is properly ticketed and confirmed.

Perhaps I'm over analyzing all of this, but this is my first trip using a different carrier. I've seen similar threads out there, but hoping for recent experience. With DL's dismantling of NRT I knew the day would eventually come I had to book an itinerary partially operated by another carrier. FWIW, the DL segments are C+ (W) and the KE segments are economy (T).

Thanks!
Call KE and get their PNR. Ask them to verify that you have a matching ticket attached to the reservation. Then look up the PNR on their website to verify for yourself. You can also check the ticket on the Saudia website This is generally good practice.

During your phone call to KE, ask them to assign seats. Remind them of your DL status if applicable.
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