SF Sir Francis Drake
What is your Priority Club status? Spire Inner Circle
Were you (or for multi-stayers are you generally) happy with the hotel/stay? No, won't stay there again.
Which room did you book and which upgrade did you receive? Booked something that was supposed to be a junior suite. It was a slightly larger room with a sofa, what a Holiday Inn would call a "King Study." No upgrade available for the second time I've stayed here in the last couple of years.
How are the rooms? Not great. Bed is comfortable, and there's a nice TV. That's about it. A lot of wasted spaced in the design, and the bathroom is pathetic. This would be a bad room in a regular HI.
[If you are Spire]
How was your complimentary welcome amenity? Horrible. A bag of nuts without an ingredient label, even though I have a listed peanut allergyy, a can of warm Diet Coke (I could at least exchange it with the minibar diet Coke to get a cold one, a bunch of about 10 tiny grapes, a Cutie, and some kind of Asian Pear with a massive bruise/cut on it. For a three night stay, I thought that was pretty sad, but this property has no interest in recognizing IC as it's the only Kimpton left in the core of SF.
Did you raid the minibar? If so, what did you take? Two chocolate bars at $7 each, so $4+tax after the raid the minibar credit. There's a 24 hour Walgreens across the street for other stuff.
Were you offered a Chef's Taste at Dinner, If so, what did you receive? N/A
Did you use the free spa credit / did the hotel participate? If so, was it a good value? N/A
What was good and what was bad? Just a big pile of meh, with no real attempt to do anything for an Inner Circle. I calculated the total value of what they gave me for my loyalty at about $5 at SF convenience store prices, on an $800 stay.
Value for $ or Priority Club Points? Would you return? Price wasn't horrible, but the quality isn't there. Won't return, even with status, there is a Marriott across the street if I want to stay in Union Square, or several properties along Market Street as I usually need to take the BART both to Oakland and to SFO.
ETA: I go to check out this morning, and they had tried to charge me $50 for two bottles of wine from the minibar, that actually weren't in the minibar but on a table next to the sofa, with no price tag on them. I hadn't drank the wine, but I don't recall seeing the bottles there when I checked in nor was the wine on the minibar price list. They took it off after I pointed it out, but they weren't particularly apologetic. Seemed somewhat deliberate on somebody's part.
Last edited by ElmhurstNick; Feb 7, 2018 at 10:04 pm