Originally Posted by
corporate-wage-slave
Indeed this was a regular complaint a few years ago, mainly on the iPhone App, Android didn't seem to have this issue. The one feature that can cause this is if you didn't state a FF card at the point of booking, or were new to the status level - or it was made via a travel agent and the number dropped off. If you pare crediting to another airline but using the app within BA's Silver membership, then I can imagine it wouldn't easily compute through all the hoops. But if you have the physical QF card to hand I would have thought it wouldn't make much difference, particularly if the Group Boarding number is correct. If you had a printed boarding card I'd imagine it would show the word Sapphire and that would perhaps help with Fast Track. The self serve checkin machines will also reprint boarding passes where available. It may be worth trying removing the QF number and reinserting it back in via the Finnair site a few days before OLCI.
I do indeed make the booking through my BA account first, choose my seats for free (as a silver), then change it to my QF number later through the Finnair site.
I wonder whether I should enter my QF number at the time of booking and whether that would make a difference. I shall try.
Actually, I remember doing this once and lost the ability to choose seats so went back to adding my BA number first then changing it later.
PS I just looked back at an old QF mobile BP when I was BA Gold / OWE. It didn’t reference my Emerald status on the front either, only by flipping my BP. Maybe it’s just one of those things.