Originally Posted by
SilverSkier
If that's true then are BA effectively saying that EU261 doesn't apply to avios bookings? I can't find this information in the terms and conditions on the BA website, could you please post a link.
In my personal experience - albeit with a GUF2 - BA do try it on in this area. I was downgraded onto VS J when an A380 went tech, and had to take the MCOL route. BA’s defence ran to 10 pages. My counter submission ended up at 6. We settled in mediation, but essentially I got the whole amount due under EC261 albeit in travel vouchers (which was fine, and I’d spent them within a few months), but the opening offer in that process was absolutely derisory. I spent almost the whole hour letting BA know I’d be prepared to go to court if they continued to insult me and ignore the law, albeit I’d concess to travel vouchers rather than cash, and with three minutes left they caved in.
If you have a confirmed F reservation and they downgrade, the law is on your side - and BA know it.