I know that the trend on here with BA has been mainly negative but I would like to add to this:

Flights in F to DOH cancelled with no rebooking in F.
Broken seat in F HKG - LHR with a cut and paste reply saying sorry but nothing more.
Cancelled flight to LCA tomorrow with no other chance of getting there on time. Or even nearly on time.

Right, before any of you ask for specifics I am so frustrated (I have been on hold for the latter on the Gold line for more than 25 minutes) let me make clear that this is a complete rant. I made a decision last year to run down the massive amount of Avios i had with BA (and have done reasonably successfully - more than 800k redeemed) and this looks like the right one.

I will now add myself to the seemingly growing list of us who will fly BA when it suits but actively looks at other carriers.

That's now 35 minutes on the Gold line.