By the way, I didn't receive bonus points on the last triple points promo (for Gold/Plats). This is really discouraging me from using new extra-point offers. We all know Accor's online support for LCAH is piss-poor. I have little hope that I will receive credit for those missing points. So my rationale is I wait until Accor IT has the issue sorted out before I make additional bookings with them.